HOW MUCH WILL SHIPPING COST?
The shipping cost for artwork will be calculated based on the weight of the items during the checkout process. Simply provide your complete shipping address, and the exact price for the shipment will be displayed.
For larger items such as artwork or oversized pieces, freight charges will be determined on a case-by-case basis. A separate invoice will be issued after the purchase. If you would like to inquire about the freight cost for artwork, please contact us at hello@baltrukonyte.com for a personalized quote.
DO YOU SHIP INTERNATIONALLY?
We do offer international shipping options. If you would like more information about international freight, kindly reach out to us at hello@baltrukonyte.com.
INTERNATIONAL SHIPPING
When shipping internationally, we utilize Lithuania Post or DHL couriers, depending on the size and nature of the item.
Upon shipment of your order, a tracking number will be provided via email.
Please note that all deliveries must be signed for, so please ensure that someone will be available to receive the package.
For large items, including artwork and framed prints, customized freight quotes are required. Prior to making a purchase, please contact us at hello@baltrukonyte.com.
International shipments are sent unmounted and unframed unless a tailored shipping quote has been arranged in advance.
G. Baltrukonyte Studio cannot be held financially responsible for any additional customs duties or fees imposed by the destination country.
As required by law, we must disclose the full value of the shipment contents and are unable to alter this value.
If an order is refused by the destination country through no fault of our own, G. Baltrukonyte Studio assumes no financial responsibility for any additional shipping expenses or costs incurred as a result.
The purchaser is responsible for tracking the shipment. Failure to collect the shipment from the designated outlet may result in the parcel being returned to Giedre Baltrukonyte Studio. In such a scenario, it is the purchaser's financial responsibility to arrange shipping for the item.
ORDER DELIVERY TIME
Shipping times vary depending on your location.
We strive to dispatch every artwork promptly. You will receive an email notification with tracking details once your items have been booked for shipment.
If you wish to purchase an original painting, please contact us at hello@baltrukonyte.com. We will make arrangements to schedule a suitable shipping time.
TRACKING YOUR ORDER
Upon shipment of your order, you will receive a notification containing your tracking number and the details of the freight provider.
MISSING ORDER CONFIRMATION
If you have not received a confirmation email from us, please check your spam/junk mail folder. If you are still unable to locate the confirmation, kindly reach out to us at hello@baltrukonyte.com
OTHER IMPORTANT INFORMATION
We strongly recommend that once you receive your print, you make arrangements to have it professionally framed as soon as possible. We advise keeping the prints unopened until framing.
Please ensure the package is stored in a safe and dry place, and avoid stacking anything on top. The delicate nature of the paper and inks requires careful handling to prevent damage.